Highva

Highva Privacy Policy

Effective date: Oct. 7, 2026

Who we are: Highva is an iPhone app made by Koby Hilbig ("we", "us"). Contact: support@highva.app.

The short version

1. What's stored on your iPhone

Highva saves the following inside the app, on your phone:

This data stays on your phone. Deleting the app deletes it. If you back up your iPhone (iCloud or your computer), Apple's backup may include it, under Apple's privacy policy.

2. The AI coach (optional)

The AI coach writes your chat replies, journal advice, journal analysis, morning advice, the Roast, goal tips, suggested tasks, your goal-achieved message, and short descriptions of your vision board photos.

It's off until you turn it on. The first time, and whenever what's shared changes, the app shows exactly what will be sent and asks you to agree. You can turn it off anytime in Account → AI Coach.

What's sent when it's on:

The Roast uses your goals, tasks and your numbers (streaks, completion, counts). It never reads your journal's words.

Who receives it: our AI provider, Anthropic (the company that makes Claude), in the United States. It travels through our server (see section 3), which passes it to Anthropic and doesn't keep it. Under Anthropic's terms for business customers, Anthropic does not use it to train its AI models and deletes it within 30 days, except when it must keep it longer to investigate misuse of its services or because the law requires it. Anthropic's privacy policy: https://www.anthropic.com/legal/privacy

If we ever switch AI providers, the app turns the AI coach off and asks you again, naming the new provider, before anything is sent to it.

AI can be wrong. The coach can make mistakes. It isn't a therapist, a doctor or a crisis service, and its advice isn't medical, legal or financial advice.

3. Our server

Highva uses a server run on Supabase (hosted on Amazon Web Services in the United States, Ohio region). It does three things:

Like most online services, the hosting provider keeps short-lived technical logs (for example the time of a request and the network address it came from) for security and to fix problems.

4. Other services the app connects to

These services can see your device's network address when the app connects to them, like any website you visit.

5. Notifications

Morning briefings and evening reminders are scheduled on your phone (no notification server). They can show your tasks, your #1 priority and coaching advice on your lock screen. You can change what's shown in your iPhone's notification settings, or turn them off in Account → Notifications.

6. Crisis safety

If something you write in the coach chat or your journal shows signs that you may be in crisis, the app shows crisis resources (such as 988 in the US). This check happens on your phone. When the AI coach is on, the AI can also notice it. The app then remembers only the date on your phone, for a week of gentler coaching. This isn't reported to us or anyone else.

7. What we don't do

8. Your choices and rights

Why we use your data (legal bases, for the GDPR): to provide the app you asked for; with your consent for the AI coach and any sensitive details you choose to share (you can withdraw it anytime); and our legitimate interest in keeping the service secure and affordable (daily limits, technical logs).

9. Children

Highva isn't meant for children under 13, and we don't knowingly collect data from them. If you think a child has used the AI coach, use Delete my AI coach data on their phone, or contact us.

10. Security

Connections to our server and our providers are encrypted (HTTPS). The keys for the AI provider and Unsplash are kept on our server, never in the app. Our server's database only accepts requests from our own server code. Your on-phone data is protected by your iPhone's own security (your passcode and Face ID).

11. Changes

If we change this policy, we'll update the date at the top. If a change affects what's sent to the AI coach, the app will ask for your agreement again before sending anything new.

12. Contact

Questions or requests: support@highva.app (subject "Highva Support").

When you email us, we receive your email address and whatever you write. If you use Send feedback (Account → Help & support), the email draft also includes, at the bottom, the app version, your iPhone model and your iOS version, to help us fix problems. Nothing else is added (no name, goals or journal), and you can delete those lines before sending. We use emails only to answer you and improve Highva.